PinkPulse Limited ("PinkPulse Limited," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Soulo Agent mobile application and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you sign up or sign in, we may collect your name, email address, phone number, and account credentials.
- User Content: Content you create or upload, such as messages, posts, or interactions with the AI.
- Usage Data: Information about your interactions with the Service, including IP address, device type, operating system, and usage patterns.
- Location Data: If you enable location services, we may collect approximate or precise location data to enhance features like regional content.
- Aggregated Data: We may collect anonymized or aggregated data for analytics and AI model improvement.
2. How We Collect Information
We collect information:
- Directly from you during Signup, Signin, or use of the Service.
- Automatically through cookies, device identifiers, or analytics tools.
- From third-party services (e.g., social media platforms) if you choose to connect them to the Service.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service, including AI-driven features.
- Personalize your experience, such as tailoring AI responses or social recommendations.
- Communicate with you, including sending updates or responding to inquiries.
- Analyze usage trends and train our AI models (unless you opt out, where available).
- Comply with legal obligations and ensure the safety of the Service.
4. How We Share Your Information
We may share your information:
- With service providers (e.g., cloud hosting, analytics) who assist in operating the Service, subject to confidentiality agreements.
- To comply with legal requirements, such as responding to subpoenas or government requests.
- With your consent, such as when you connect the Service to third-party platforms (e.g., sharing content to social media).
- In anonymized or aggregated form for analytics or AI training, which does not identify you.
We do not sell your personal information to third parties.
5. Data Storage and Security
- Storage: Your data may be stored in the United States or other countries where our service providers operate, subject to applicable data protection laws.
- Security: We implement reasonable technical and organizational measures to protect your data, such as encryption and access controls. However, no system is completely secure, and you use the Service at your own risk.
- Retention: We retain your data only as long as necessary to provide the Service or comply with legal obligations, after which it is deleted or anonymized.
6. Your Privacy Rights
Depending on your region, you may have rights under laws like GDPR or CCPA, including:
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate data.
- Deletion: Request deletion of your data, subject to legal exceptions.
- Opt-Out: Opt out of data usage for AI training (where available) or marketing communications.
To exercise these rights, contact us at hello@pinkpulse.page.
7. Global Compliance
Soulo Agent is available globally, and we strive to comply with applicable data protection laws, including GDPR (EU), CCPA (California), and others. If you are in a region with specific privacy requirements, we will process your data in accordance with those laws.
8. Third-Party Services
The Service may integrate with third-party platforms (e.g., social media). These services have their own privacy policies, and we are not responsible for their practices. Review their policies before connecting.
9. Children's Privacy
The Service is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice within the Service. Continued use after changes constitutes acceptance of the updated Policy.
11. Contact Us
For questions or to exercise your privacy rights, contact us at email: hello@pinkpulse.page
By continuing, you agree to this Privacy Policy and our Terms of Service.
Effective Date: July 05, 2025